Privacy Policy

Updated January 6, 2026

High Life Event Group (“we”, “us”, or “our”) is committed to protecting your privacy and handling personal information in a responsible and transparent way. This Privacy Policy explains how we collect, use, store, and protect the personal information of clients and website visitors in accordance with applicable Canadian privacy laws, including PIPEDA.

By using our website or contacting us, you agree to the practices described in this Privacy Policy.

Who We Are

High Life Event Group is a premium entertainment company providing DJs, live musicians, and professional audio visual services for weddings, corporate events, and private functions throughout Ontario and surrounding regions.

If you have questions about this Privacy Policy, you may contact us at:

High Life Event Group
Email: info@highlifeeventgroup.com

Information We Collect

We only collect personal information that is reasonably necessary to provide our services. This may include:

Information You Provide to Us

Name
Email address
Phone number
Event details (date, venue, type of event, preferences)
Company name (if applicable)
Messages you submit through our contact forms
Information you submit when booking a consultation through HoneyBook

Automatically Collected Information

When you visit our website, technical information may be collected such as:

IP address
Browser type
Device type
Pages viewed
Website interaction data
Cookie data and analytics

We may also use third-party analytics tools such as Google Analytics.

We do not collect or store full payment information on our website.

How We Collect Personal Information

We collect information when you:

Submit an inquiry form
Book a meeting or consultation
Contact us directly by email or phone
Interact with our website
Subscribe to updates or marketing communication
Use HoneyBook to submit event details or scheduling requests
Engage with our online advertising (now or in the future)

How We Use Personal Information

We may use your personal information for purposes including:

Responding to inquiries
Providing quotes or availability
Scheduling consultations
Delivering entertainment and event services
Managing client relationships
Improving our website and services
Analytics and performance tracking
Marketing communication where permitted
Business administration and legal compliance

We only use your information for legitimate business purposes.

You may unsubscribe from marketing communication at any time.

Legal Basis for Collecting Information

For Canadian users, information is collected based on:

Your consent
Contractual necessity
Legitimate business interests
Legal compliance

For international visitors, including the EU or UK, we rely on consent and contractual necessity where applicable.

Cookies and Tracking Technologies

We may use cookies and similar technologies to:

Analyze website traffic and performance
Improve user experience
Support advertising and remarketing campaigns (now or in the future)

You may disable cookies in your browser settings, though some site features may not function as intended.

Third-Party Services

We may share personal information with trusted service providers that support our business operations, including:

HoneyBook — scheduling and inquiry management
Email service providers
Cloud storage platforms
Analytics providers (such as Google Analytics)
CRM platforms (now or in the future)
Marketing and advertising platforms (now or in the future)

These providers only receive information necessary to perform their services and are required to protect your data.

We do not sell your personal information.

Data Storage and Security

We store personal information using reputable cloud-based systems and restrict access to authorized team members only.

While we use reasonable security measures, no system is fully secure. We cannot guarantee absolute data security.

Data Retention

We retain personal information only as long as reasonably necessary to:

Provide services
Maintain business and accounting records
Comply with legal requirements

You may request deletion subject to permitted legal exceptions.

Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Withdraw consent
Request deletion where lawful
Request how your information is used

To submit a request, contact us using the information listed above.

We may request verification of identity before processing requests.

Children’s Privacy

Our services are intended for adults planning events.
We do not knowingly collect information from individuals under 16.

International Data Transfers

Personal information may be stored or processed outside of Canada.
We ensure reasonable safeguards are in place where required.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.
The “Last Updated” date at the top of the page will reflect the latest version.

Continued use of our website indicates acceptance of any changes.

Contact Information

If you have questions, concerns, or privacy requests, please contact:

High Life Event Group
Email: info@highlifeeventgroup.com